FAQ

ENGLISH / INDONESIA

How can I shop or place order?

Please visit our “How to Shop” section in Left Navigation.

Do I need an account to order?

Yes, you do. The registered account can make a faster checkout and payment and you don’t have to retype your address every time you want to purchase our products.

I’ve forgotten my password. What should I do?

Click “Forgot Your Password” link at the Sign In Page and follow the instructions.

I would like to order Sold Out items. Is it possible?

So sorry for Sold Out items we can’t produce it anymore. But if you want to try to request it, you can email us at contact@workinghours-collection.com and tell us what you want to have. We might be considering it. You can also email us your wish list directly from your account.

Can I add items to an existing order?

Yes you can, after you finish adding items you can click “Check Out”

Can I track my order?

Yes you can. Click on MY ACCOUNT and track your order status.

How do I return or exchange an item?

Please read our “Terms and Conditions” Section at your left navigation.

Is my personal information kept private?

Yes we will guarantee that we keep it private.

Do you have any store?

Yes, we do.

fX Lifestyle X'nter  6th Floor- Mazee Unit 52

Jl. Jend. Sudirman - Pintu Satu Senayan, Jakarta

We also have our workshop: (by appointment only)

Ruko 8 blok RH-11

Alam Sutera, Serpong - Tangerang

+62 - 21 - 9998 8888

What if I really want to see the product directly?

Now, our products can be found and seen directly at our store.

fX Lifestyle X'nter  6th Floor - Mazee Unit 52

Jl. Jend. Sudirman - Pintu Satu Senayan, Jakarta

or Sometimes we open a booth at bazaars, so you can catch our collectons there.

Hope to see you all soon.